If you wish to cancel your booking for any reason, it's important to be aware of the cancellation policies set by the rental provider. Below, we will explain the factors that can influence these policies. There are three different types of cancellation policies: Flexible, Standard, and Strict.
A description of each type can be found below. If you are a rental provider and need to cancel, there are specific terms that apply to you as well. These are detailed at the bottom of the page. Please note that booking fees are always applicable and non-refundable.
Flexible Policy for Renters:
90% refund up to 48 hours before sailing
50% refund between 24 and 48 hours before sailing
0% refund for cancellations less than 24 hours before sailing
Standard Policy for Renters:
90% refund up to 14 days before sailing
50% refund between 7 and 14 days before sailing
0% refund for cancellations less than 7 days before sailing
Strict Policy for Renters:
90% refund up to 7 days after booking and/or 2 months before sailing
40% refund between 30 and 60 days before sailing
0% refund for cancellations less than 30 days before sailing
Non-Refundable Bookings:
In the event that bookings are made within 3 days before sailing, full payment is required, and no refunds are available.
Cancellation Policy for Rental Providers:
(Less than 48 hours before departure for daily rentals and 2 weeks before departure for weekends, midweeks, and weekly rentals or longer)
First cancellation without force majeure: Full refund to the renter + a warning to the rental provider.
Second cancellation without force majeure: Full refund to the renter + a penalty equivalent to the full booking amount, payable to Bookyourboat B.V.
Third cancellation without force majeure: Full refund to the renter + the rental provider's account will be removed from Bookyourboat B.V.